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6. Be sure to get a refund or replacement for any broken items you receive
This one is similar to stolen items, in the sense that it seems nothing is worse than when you open your box to find what you bought is broken. These things just happen no matter where you get them from. It’s not limited to shopping online, as even buying from a store doesn’t guarantee an item won’t be broken when you take it out of the box. But that’s what store return policies are for.
This one is a no brainer for most of us, but it still needs to be said. Proof of that comes from checking the reviews for various products on Amazon. A lot of the time you will see people complain that what they had was broken and that they are out of the money. If you are one of these individuals, you should know that you aren’t actually out of that money, and perhaps your order was just a defect.
The refund or replacement process on Amazon is super easy to do through their customer support. And this is something Amazon will guaranteed reimburse you for. Along with a replacement item (unless you prefer a refund), they will send you postage to ship the defective item back at no cost to you. So if you get something from Amazon that’s not working, don’t just write an angry review and storm away. Get a new item or your money back, because there’s no hassle at all involved.
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